About Us

ABOUT Vantage Health System

Mission Statement

Our mission is to provide those we serve opportunities for wellness through integrated mental and physical healthcare, support services and affordable housing.

Vantage Health System is committed to a treatment philosophy of recovery and wellness. In contrast to the traditional medical model based on the treatment of illness, a recovery model is based on the goals, preferences, interests and strengths of the individual. Recovery is defined as the personal process of overcoming the negative impact of a mental illness, despite its continued presence. Individuals who are in recovery from mental illness move from a state of dependency to interdependency, and live from a perspective of hope.

The recovery process is determined by the client, and the clinician serves as a coach/consultant to the client. With the client’s input, the clinician and client work collaboratively to develop a recovery plan. Focus is on the client’s strengths, on the interventions which will facilitate his/her recovery, and on the resources which will support the recovery process. Very important among the resources are family and friends, as identified by and with the permission of the client, who can provide support.

A lifestyle is encouraged in which the client:

  1. a) assumes an active role
  2. b) accepts personal responsibility and motivation
  3. c) engages in meaningful, productive activity

The quality of one’s life is viewed from a holistic approach based on a perspective of balance, including the social, behavioral, vocational, educational and spiritual components, as well as the traditional medical and emotional/psychological.

Key principles of recovery for empowering the client are:

  • developing a sense of hope in the future
  • finding a useful place within the community
  • focusing on strengths and the potential for wellness
  • emphasizing the client’s control over self and environment in order to promote a sense of mastery

Vantage Health System is a private not for profit 501 (C) 3 charitable organization. In operation since 1957, Vantage is a system of community based facilities and programs located in Bergen County, NJ. Vantage provides services to children, adolescents, adults and elders with mental health, addiction, developmental and eldercare challenges.

The first community mental health organization in Bergen County, we have over 55 years of experience helping people meet life’s challenges. Almost everyone at some time is affected by a personal problem or difficulty that can challenge his or her ability to experience a well-balanced life. Vantage Health System offers a full range of clinical services designed to meet the individual needs of those who seek our assistance. We draw from the experience and diversity of professional and credentialed staff, including board certified psychiatrists, an Advance Practice Psychiatric Nurse, licensed clinical social workers, licensed alcohol and drug counselors, Korean and Spanish speaking licensed professional counselors, registered nurses and many other professional and para professional staff VHS provides the highest-quality, accessible and affordable services in the least restrictive environment in two outpatient sites. We take third party insurance, Medicaid and Medicare and offer a sliding fee according to income for eligible individuals. No one is turned away due to lack of income.

Vantage maintain contracts with the State of New Jersey, the NJ Department of Health and Senior Services, the NJ Department of Human Services, the NJ Department of Children and Families, the US Department of Housing and Urban Development, the County of Bergen and other public and private entities. We are licensed through the NJ Department of Human Services, Division of Mental Health and Addiction Services to provide adult partial care and outpatient services, to operate adult housing and to provide residential adolescent addiction services. The NJ Department of Health and Senior Services licenses our Medical Adult Day Center.

Privacy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

If you have any questions about this notice, please contact the Vantage Health System Privacy Officer at 201-567-0500.

This notice describes the information privacy practices followed by our employees, staff and other office personnel.

This notice applies to the information and records we have about your health, health status, and the care and services you receive at this Vantage Health System.

We are required by law to give you this notice. It will tell you about the ways in which we may use and disclose health information about you and describes your rights and our obligations regarding the use and disclosure of that information.

How We May Use And Disclose Health Information About You With Your Consent

For Treatment: We may use health information about you to provide you with treatment or services. We may disclose information about you to doctors, nurses, technicians, office staff or other personnel who are involved in taking care of you here at Vantage Health System.

Different personnel in our office may share information about you and disclose information to people who do not work in our office in order to coordinate your care, such as phoning in prescriptions to your pharmacy, scheduling lab work and ordering tests.

For Payment: We may use and disclose health information about you so that the treatment and services you receive at this office may be billed to and payment may be collected from you, an insurance company or a third party. For example, we may need to give your health plan information about a service you received here so your health plan will pay us or reimburse you for the service. We may also tell your health plan about treatment you are going to receive to obtain prior approval, or to determine whether your plan will cover the treatment.

For Health Care Operations: We may use and disclose health information about you in order to run the office and make sure that you and our other patients receive quality care. For example, we may use your health information to evaluate the performance of our staff in caring for you. We may also use health information about all or many of our patients to help us decide what additional services we should offer, how we can become more efficient, or whether certain new treatments are effective.

Appointment Reminders: We may contact you as a reminder that you have an appointment for treatment or medical care at the office. Please notify us if you do not wish to be contacted for appointment reminders.

Treatment Alternatives: We may tell you about or recommend possible treatment options or alternatives that may be of interest to you. Please notify us if you do not wish to receive communications about treatment alternatives or/and services.

You may revoke your Consent at any time by giving us written notice. Your revocation will be effective when we receive it, but it will not apply to any uses and disclosures which occurred before that time.

If you do revoke your Consent, we will not be permitted to use or disclose information for purposes of treatment, payment or health care operations, and we may therefore choose to discontinue providing you with health care treatment and services.

We may use or disclose health information about you without your permission for the following purposes, subject to all applicable legal requirements and limitations:

To Avert a Serious Threat to Health or Safety: We may use and disclose health information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

As Required By Law: We will disclose health information about you when required to do so by federal, state or local law.

Research: We may use and disclose health information about you for research projects that are subject to a special approval process. We will ask you for your permission if the researcher will have access to your name, address or other information that reveals who you are, or will be involved in your care at the office.

Military, Veterans, National Security and Intelligence: If you are or were a member of the armed forces, or part of the national security or intelligence communities, we may be required by military command or other government authorities to release health information about you. We may also release information about foreign military personnel to the appropriate foreign military authority.

Workers’ Compensation: We may release health information about you for workers’ compensation or similar programs. These programs provide benefits for work related injuries or illness.

Public Health Risks: We may disclose health information about you for public health reasons in order to prevent or control disease, injury or disability; or report births, deaths, suspected abuse or neglect, non?accidental physical injuries, reactions to medications or problems with products.

Health Oversight Activities: We may disclose health information to a health oversight agency for audits, investigations, inspections, or licensing purposes. These disclosures may be necessary for certain state and federal agencies to monitor the health care system, government programs, and compliance with civil rights laws.

Lawsuits and Disputes: If you are involved in a lawsuit or a dispute, we may disclose health information about you in response to a court or administrative order. Subject to all applicable legal requirements, we may also disclose health information about you in response to a subpoena.

Law Enforcement: We may release health information if asked to do so by a law enforcement official in response to a court order, subpoena, warrant, summons or similar process, subject to all applicable legal requirements.

Coroners, Medical Examiners and Funeral Directors: We may release health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death.

Information Not Personally Identifiable: We may use or disclose health information about you in a way that does not personally identify you or reveal who you are.

Family and Friends: We may disclose health information about you to your family members or friends if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection.

We will not use or disclose your health information for any purpose other than those identified in the previous sections without your specific, written Authorization. We must obtain your Authorization separate from any Consent we may have obtained from you. If you give us Authorization to use or disclose health information about you, you may revoke that Authorization, in writing, at any time. If you revoke your Authorization, we will no longer use or disclose information about you for the reasons covered by your written Authorization, but we cannot take back any uses or disclosures already made with your permission.

If we have HIV or substance abuse information about you, we cannot release that information without a special signed, written authorization (different than the Authorization and Consent mentioned above) from you. In order to disclose these types of records for purposes of treatment, payment or health care operations, we will have to have both your signed Consent and a specific written Authorization that complies with the law governing HIV or substance abuse records.

You have the following rights regarding health information we maintain about you:

Right to Inspect and Copy: You have the right to inspect and copy your health information, such as medical and billing records, that we use to make decisions about your care. You must submit a written request to the Vantage Health System Privacy Officer in order to inspect and/or copy your health information. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other associated supplies. We may deny your request to inspect and/or copy in certain limited circumstances. If you are denied access to your health information, you may ask that the denial be reviewed. If such a review is required by law, we will select a licensed health care professional to review your request and our denial. The person conducting the review will not be the person who denied your request, and we will comply with the outcome of the review.

Right to Amend: If you believe health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment as long as the information is kept by this site.

To request an amendment, complete and submit a Medical Record Amendment/Correction Form to the Vantage Health System Privacy Officer. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:

We did not create, unless the person or entity that created the information is no longer available to make the amendment.

Is not part of the health information that we keep.

You would not be permitted to inspect and copy.

Is accurate and complete.

Right to an Accounting of Disclosures: You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of medical information about you for purposes other than treatment, payment and health care operations. To obtain this list, you must submit your request in writing to the Vantage Health

System Privacy Officer It must state a time period, which may not be longer than six years and may not include dates before April 14, 2003. Your request should indicate in what form you want the list (for example, on paper, electronically). We may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

Right to Request Restrictions: You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment or health care operations. You also have the right to request a limit on the health information we disclose about you to someone who is involved in your care or the payment for it, like a family member or friend. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.

Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.

Right to a Paper Copy of This Notice: You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive it electronically, you are still entitled to a paper copy.

We reserve the right to change this notice, and to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a summary of the current notice in the office with its effective date in the top right hand corner. You are entitled to a copy of the notice currently in effect.

If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the Department of Health and Human Services. To file a complaint, contact the Vantage Health System Privacy Officer at 201-567-0500. You will not be penalized in any way for filing a complaint.